Local authorities: full steam ahead with the SDGs
La Rochelle, Gravelines and Villepreux win the AFNOR 2022 territorial management awards. Here's how they did it....
24 November, 2022
Public sector
All the AFNOR information on the tools available to public decision-makers in local authorities to commit their area to a sustainable transition.
Customer relations in local authorities: promote your best practices
10th AFNOR Citizen Experience barometer, to assess best practices in public-sector customer relations management....
16 March, 2022
AFNOR public performance awards: the 2021 vintage
The AFNOR Performance publique 2021 barometer was presented at Territorialis, the annual meeting of the Syndicat national des directeurs généraux...
14 October, 2021
Paris 2024: 100% accessible neighborhoods
The Paris 2024 Olympics are bringing the concept of augmented accessibility to the fore. What does this mean? AFNOR SPEC...
27 April, 2021
Social mediation: a new standard
The 2016 XP X60-600 standard, which provides guidelines for activities relating to social mediation, is set to evolve into an...
08 February, 2021
Territorial managers: videos to help you start your term of office
Territorial managers and DGSs: free distance training on key issues at the start of a new term of office...
25 September, 2020
Local authorities: the 2020 territorial management awards are launched
DGSs and territorial managers invited to take part in the 2020 trophies for public performance...
15 July, 2020
Best practices from local authorities: find inspiration in this white paper
Twenty or so representatives of towns, conurbations and departmental councils share the priority issues on which they have mobilized. A...
15 June, 2020
Public sector: what you need to change to improve customer service
Halimah Pujol, AFNOR's public sector delegate, reviews five key trends....
10 March, 2020
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