The network of AFNOR Parcours Croisés clubs is gearing up for a great 2016
The Parcours Croisés network's interclub convention brought together around a hundred participants to take stock of 2015, discover the challenges...
All AFNOR information on auditing and quality management for continuous improvement, based on ISO 9001 and related standards.
The Parcours Croisés network's interclub convention brought together around a hundred participants to take stock of 2015, discover the challenges...
The AFNOR group's 2015 trophies for the quality of reception and customer relations have been awarded to the towns of...
Cécile Millet, director of the Saint-Quentin tourist office, and Morgane Gallet, its quality manager, explain how AFAQ ISO 9001 certification...
Awarded on March 12 by Anne Youf, the AFNOR group's delegate for the Centre region, the AFAQ ISO 9001 certificate...
Written in English by the ABPMP (Association of Business Process Management Professionals), this book has been improved at European level...
Why is an in-house service provider for a major public-sector group getting involved in EFQM? How does this...