We don’t just expect a company to make a profit.
It is also expected to adhere to a certain number of universal values, disconnected from the profit motive, and take action to serve the common good. Alongside financial performance, there is now another set of expectations, known as “extra-financial performance”. With this implacable undertone: failure to act virtuously risks tarnishing one’s reputation, and therefore one’s financial performance.
CSR stems from this paradigm. Corporate Social Responsibility (CSR) or Organizational Social Responsibility (OSR) refers to the behavior that companies or organizations choose to adopt in order to maximize their extra-financial performance. This behavior must be formalized: it involves defining a CSR policy and a CSR strategy, accompanied by action plans, monitoring indicators and reporting tools. It also presupposes the appointment of one or more pilots within the company, who often report to senior management.
PACTE Act, mission-driven companies, raison d’être, sustainable development objectives, ISO 26000, anti-corruption, gender equality, responsible purchasing, “name and shame”… For several years now, the institutional and legislative framework has been pushing for CSR to be given greater prominence within companies. How do you go about it without forgetting anything? The AFNOR group has a range of tools to support you, so that you can build a solid CSR policy, monitor it over time, increase your skills, and have your commitments recognized with the right distinctive signs.
In this dossier, you will discover how to implement your CSR policy.
1- Developing and evaluating your CSR strategy
1-1 How do you develop your CSR approach?
It is essential to understand why and how to develop a corporate social responsibility strategy, and to identify the means to evaluate this strategy effectively.
1-2 How to frame your CSR approach?
It needs to be translated into concrete actions and the effects monitored. To achieve this, standards provide guidelines and a methodology. This is the case of the voluntary ISO 26000 standard.
1-3 Targeting the SDGs and building your CSR report
Implementing a CSR approach is a good thing. But if it contributes to the Sustainable Development Goals (SDGs) through concrete actions, all the better!
1-4 ISO 26000 self-assessment and certification
How to assess the level of integration of ISO 26000 guidelines? Nothing could be easier with Diag RSE online.
2 - Developing skills in CSR professions
2-1 Upgrading skills in CSR professions
Choosing a meaningful career and developing skills in social responsibility: in the face of today’s challenges, training in sustainable development and CSR is urgently needed.
2-2 CSR training for project managers
To implement a responsible and sustainable strategy, it is essential to train a project manager in CSR issues.
2-3 Combining CSR and QWL within the company
Quality of life at work and employee well-being are also at the heart of corporate social responsibility initiatives.
2-4 Training in ISO 20400 and GRI reporting
By purchasing goods and services from suppliers and service providers who are themselves responsible, the buyer brings CSR into the company.
3 - Managing an equality, diversity and integrity initiative
3-1 Managing an equality, diversity and integrity approach
Building an action plan to prevent discrimination and promote equality in the workplace, then promoting it: that’s what’s at stake in a corporate equality, diversity and probity initiative.
3-2 Promoting gender equality and calculating its index
Here are two ways in which your company can contribute to this: by voluntarily obtaining the Professional Equality label, and by calculating the mandatory Equal Pay Index.
3-3 Demonstrating your commitment to diversity in the workplace
Preventing discrimination and respecting equal opportunities: are these two approaches part of your commitments? To your company’s credit, it promotes diversity.
3-4 Structuring an anti-corruption policy with ISO 37001
Is the fight against corruption a core concern for your company? Between the application of the Sapin 2 law and ISO 37001 certification, a number of actions testify to your involvement.
4 - Tools for responsible purchasing and events
4-1 Tools for responsible purchasing and events
An integral part of a CSR policy, a successful responsible purchasing or events policy is one that is structured and carefully managed. Find out how!
4-2 Converting your purchasing department to responsible purchasing
Responsible purchasing is an important part of a CSR approach. The benefits are many: for the planet, your company, the local area, stakeholders…
4-3 Organizing a responsible event with ISO 20121
Sometimes this means taking the risk of accentuating our ecological impact. As part of a CSR approach, events can be redesigned to control the impacts they generate.
Discover 100 CSR and sustainable development questions, by Alain Jounot
