Choosing a meaningful career and developing skills in social responsibility: in the face of today’s challenges, training in sustainable development and CSR is urgently needed.

What is QWL?

A responsible organization is not just a company that places respect for the environment or social equality at the heart of its concerns. Quality of life at work and employee well-being are also central to CSR initiatives. A responsible, high-performance company is one that guarantees and respects the individual and collective well-being of its employees.

The ANI (Accord National Interprofessionnel) defines the Quality of Life at Work (QVT) as “a feeling of well-being at work perceived collectively and individually, which encompasses the atmosphere, the corporate culture, the interest of the work, the working conditions, the feeling of involvement, the degree of autonomy and empowerment, equality, a right to make mistakes granted to everyone, recognition and appreciation of the work done.. ”

QWL refers to the conditions and characteristics of work in a company. By optimizing them, the organization contributes to employee motivation, company performance and overall satisfaction.

Quels sont les risques psychosociaux en cas de non-respect de la QVT ?

Une démarche QVT inexistante ou superficielle décuple les risques psychosociaux pour les travailleurs. Si les conditions de travail ou la gestion des ressources humaines ne sont pas optimisées en continu, des troubles irréversibles peuvent atteindre les collaborateurs d’une entreprise : on parle alors de RPS. Ces risques psychosociaux (RPS) peuvent atteindre la santé physique, mentale ou sociale des travailleurs.

Parmi les RPS les plus fréquents en entreprise, on retrouve le stress au travail, la fatigue, les troubles de la concentration… Les actions comme l’évaluation, l’élimination et la prévention des RPS sont essentielles pour développer une démarche de Qualité de Vie au Travail (QVT) pérenne et efficace. Retrouvez toutes les solutions du groupe AFNOR en matière de santé et sécurité au travail, autour de l’ISO 45001, dans notre dossier dédié.

How to combine CSR and QWL in the workplace?

QWL and CSR are linked by a common foundation: respect for people. An effective QWL approach reinforces a corporate social responsibility strategy. Conversely, by implementing concrete CSR practices, the company contributes to a better quality of life at work.

Let’s take the example of the COVID-19 health and economic crisis: a company that emphasizes flexibility at work in its CSR practices has no trouble encouraging telecommuting when necessary. Even in times of confinement, a company can play its part in maintaining QWL.

Enabling people to work remotely means reducing the stress and psychosocial risks associated with travel and the exposure of a virus. It also means realizing that the company can help reduce CO2 emissions by relieving congestion on the roads and on public transport. In this situation, CSR and QWL are aligned!

Is CSR already one of your corporate priorities? It’s time to add to your expertise by upgrading your skills in complementary areas, such as QWL.

QWL, CSR: how to develop team commitment?

The motivation and involvement of employees are crucial to an organization’s success. The HR function, the social-environmental committee and of course (top) management are mobilized around these issues, sometimes through the prism of QWL policies or corporate social responsibility initiatives.