Le guide de la gestion des processus – CBOK(R) – enriched and translated into French, published by AFNOR

Written in English by the ABPMP (Association of Business Process Management Professionals), this book has been improved at European level and has now been translated into French. The CBOK(R) is the “bible” for process drivers, quality managers and managers.

AFNOR Editions has now published this book, thanks to the work of a team of professionals from the Club des Pilotes de Processus (France) and the ASO (Association Suisse d’Organisation). A true source of international knowledge, it is also the basis for international certification (BPM CBOK(R) and CBPP(R)) and numerous training courses provided by the Club des Pilotes de Processus in cooperation with training organizations.

Each CBOK(R) chapter covers a different topic and can be read independently.

Readers will find CBOK(R) to be a thought-provoking guide to topics that combine to provide a broad overview of business transformation and change.

The main chapters of the book :

Process management – Process modeling. – Process analysis – Process design – Process performance management – Process transformation – Process management organization – Strategic and organizational alignment – BPM technologies.

This book is an indispensable tool for anyone practicing BPM (Business Process Management), with the added bonus of a French translation of the latest version of the famous CBOK(R) guide.

It will assist readers by providing a general overview of the issues and best practices involved in steering a company through its processes.

A veritable international body of knowledge, this guide also includes all the questions asked in an examination to become a certified process professional.

Process management guide
ISBN: 978-2-12-465469-7 – Catalogue number: 3465469 – 662 pages
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