Quality procedures provide additional guarantees to help managers expand into new national and international markets. These are the keys to improving company operations, offering employees better working conditions, and making processes more efficient.

Depending on your needs, your field of activity or your level of maturity, the AFNOR group is at your side. ISO 9001, Lean, EFQM… An overview of the approaches available to you.

Certify your quality management system

ISO 9001 certification helps you boost your company’s productivity, generate operating savings and win market share. Certification shows that the company is structured, encourages innovation and teamwork.

Find a quality standards expert

Quality, what quality? In addition to the ISO 9001 standard, there are numerous sector-specific versions in the nuclear, rail, aeronautical, automotive and other industries. How do I go about it?

And above all, where can you find a pro when you feel you can’t do it yourself? Diagnosis, internal audit, mock audit… Our BAO experts take stock for you and prepare the ground for certification.

Assess the maturity and robustness of your processes

Logo France processusProcesses are an essential component of organizational agility, enabling practices to evolve by integrating CSR, resources, customer satisfaction, safety and other issues. France Processus and the AFNOR group have co-designed a model enabling a global assessment of a process’s performance, robustness and maturity. This model is now available to all process managers wishing to challenge their practices.

In partnership with France Processus

Quality management training

Developing voluntary quality standards

Tomorrow’s standards can’t be prepared without you! The two flagship quality standards in the ISO 9000 family were developed by socio-economic players. And these voluntary standards are evolving to keep pace with the market. Make your voice heard to revise the best known, ISO 9001, a new version of which is scheduled for 2025 or 2026!

Monitor and learn about quality management

Need a helping hand to implement the voluntary ISO 9001 standard in your organization? Let OK Pilot guide you through the 2015 version of your quality approach. This tool enables you to assess your management system, share your results and implement action plans to achieve compliance.

Cobaz, la solution d'abonnement à des normes AFNOR Editions

Having the right voluntary standards and regulations in place at the right time is essential to a rigorous quality approach. CObaz was created with this in mind. Your subscription also gives you access to analyses and commentaries on the most important texts.

Aiming for managerial excellence with EFQM

Do you have several performance initiatives in place (quality, environment, CSR reporting, certifications required by your customers…) and would like to manage them consistently? Give your certifications new impetus or build an action plan to implement a change? Evaluate your organization to identify your strengths and areas for improvement?

EFQM can meet your needs. Nearly 50,000 organizations worldwide rely on this model, which is now available as a free download.

Our books and quality monitoring tools