Since its creation in 1988, the management model proposed by the European Foundation for Quality Management (EFQM) has won over more than 50,000 organizations. In France, the AFNOR group is its official partner.
Basé sur les meilleures pratiques au sein des organisations qui obtiennent des résultats remarquables, le modèle est en constante évolution. Depuis 2020, le Modèle EFQM propose une nouvelle approche stratégique pour vous accompagner dans la transformation de votre organisation, tout en maintenant une démarche de performance. Il vous aidera à consolider une démarche de progrès et à vous fixer de nouveaux objectifs. Il soutiendra positivement votre questionnement sur l’adaptation nécessaire de votre organisation aux défis d’un monde toujours plus changeant.
Quelques ajustements ont été portés au texte lors de la deuxième édition de 2022
More than ever before, the EFQM Model will appeal to you as a way of giving new meaning and coherence to all the improvement initiatives already underway.
To facilitate continuous improvement and innovation, the EFQM Foundation and AFNOR are now offering access to the digital version of the EFQM Model.
EFQM training
Would you like to discover and understand the EFQM model? Would you like to use RADAR logic for your improvement actions or projects? Has deploying EFQM in your organization become a concrete project? Are you interested in becoming an EFQM expert at your company, or in taking part in internal assessments?
Are you a consultant considering upgrading your EFQM skills? Would you like to become an EFQM assessor and carry out independent assessments?
From a distance, choose the “Virtual Classroom” option among the training sessions offered by AFNOR Compétences. They will not only enable you to master this management model, but also to certify your skills and mastery of EFQM.
What do business leaders think of EFQM and what do they expect from it? How are megatrends revolutionizing management methods? How was the EFQM redesign project carried out? What’s new in the new EFQM Model? The AFNOR Group, as an official partner in France, invites you to revisit the web conferences organized to present the thinking behind the overhaul of this management model (French only).
Supporting figures
7 criteriafor progress
3fundamental questions
4 options to enhance your commitment
100 organizationsinvolved in regional clubs
Self-assessment, EFQM assessment: which to choose?
The EFQM recognition scheme is open to any organization, whatever its status, size, sector or quality maturity. It’s a way of improving performance and rewarding success.
Carrying out an EFQM self-assessment is the recommended first step on the road to excellence. It helps to identify, prioritize and implement improvement projects, which are then validated by an external assessor. You will then receive a first-level distinction: “Validated by EFQM”.
If you undertake a more in-depth assessment of your management practices, with a global and systemic view of your organization and activities, an EFQM assessor will deliver a detailed report, a progress plan, and recognition of the results obtained: “Recognized by EFQM” (depending on your maturity level, between 3* and 7*).
